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HiPath DAKS - Digital alarm and communication server
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HiPath DAKS Digital Alarm and Communication Server
So much more than telephony

The days when telecom installations were used only to place and receive telephone calls are long gone. Building on the HiPath 3000 and HiPath 4000 communication systems, the HiPath DAKS Digital Alarm and Communication Server accommodates a wide variety of advanced communication requirements:

  • Broadcasting/alerting
  • Personal security
  • Precise network-wide positioning
  • E-mail/text message services for system phones
  • (Web-based) phone conferences
  • Announcement services
  • Monitoring services
  • One-number services
  • Group calls
  • CSTA services for host systems

    At the same time, HiPath DAKS is flexible enough to be tailored to the individual needs of users in many different target groups, from financial services companies and call centers through airports and emergency services to hotels and industrial companies.

    The HiPath DAKS Digital Alarm and Communication Server:
  • Gives companies a competitive advantage by accelerating the processing and provision of information
  • Reduces both initial investments and running costs for telecom systems
  • Delivers a fast return on investment
  • Improves the quality of communication processes
  • Saves companies both time and money

    The HiPath DAKS Digital Alarm and Communication Server:
  • Provides advanced communication facilities that are not always available in existing telecom systems
  • Optimizes telephone availability and accelerates communication workflows
  • Increases users' mobility
  • Relieves users of tedious routine tasks
  • Facilitates interworking with other HiPath products and external systems thanks to open interfaces
  • Supports flexible working models such as desk sharing and teleworking

    The solution

    The HiPath DAKS Digital Alarm and Communication Server provides the following key features:

    Broadcasting/alerting
    Vital, time-critical information can be broadcast simultaneously or sequentially to alert individual users or defined groups of users by phone or text message. This facility can be invaluable when emergency services have to be mobilized, a building needs to be evacuated or mobile service engineers are urgently needed.

    Personal security
    Where people have to work in isolation or under hazardous conditions, say, cyclical calls can be placed to DECT phone users to check that they are still responding. Alternatively, users can trigger alarms themselves using an emergency button.

    Precise network-wide positioning
    When used in conjunction with a positioning server, HiPath DAKS can pinpoint the exact position of DECT users within a HiPath corporate network.

    E-mail/text message services for system phones
    Job orders, changes of schedule/location and fault reports are just a few examples of the kind of information that can be mailed automatically to the phones of individual users, multiple users and predefined groups.

    (Web-based) phone conferences
    The ability to organize phone conferences spontaneously can be crucial to crisis managers when disaster strikes, to members of distributed teams who need to coordinate their work, or to management teams who have to take far-reaching decisions at short notice.

    Announcement and monitoring services
    New recorded messages, prepared announcements and live messages can be broadcast simultaneously to a wide audience in any situation where fast, accurate information is of the essence. These services are especially useful for weather reports, public information in the event of hazardous situations, and any conceivable type of group organization.

    One-number services
    The one-number service uses just a single number to call users on several different phones whenever immediate availability is imperative.

    Group calls
    All members of a team can be called simultaneously by dialing a single group number. This feature can be tremendously valuable to service engineers, medical specialists and hotline staff in particular.

    CSTA services for host systems
    Computer-supported telecommunication applications (CSTA) create high-performance telephony servers that can connect to telecoms networks via multiple channels. Such constellations provide the ideal platform for control centers, conference systems and logistics solutions, for example.

    The HiPath DAKS Digital Alarm and Communication Server adds functionality – and hence value – to existing communication platforms. By providing a broad spectrum of useful, time-saving and often mission-critical functions, it streamlines communication processes, improves their quality and saves money. At the same time, this powerful solution increases users' mobility, optimizes their availability and relieves them of tedious routine tasks.

  • For more information, please visit this products webpage.
    This product was added to our catalog on Thursday 09 July, 2009.
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