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Beia Consult International auf der Call Center Expo 2007

Datum: Thursday, 12. April 2007

Nachrichtenübersicht:

Beia Consult International ladet Sie zu unserem Stand 03 bei der Call Center Expo 2007, 17-19 April im Hotel Marriott, Bucuresti, Romania.

Nachrichten Inhalt:

We are glad to invite you to take part in the 3rd Call Center and Customer Care Conference & Expo, the main East European's event in the field of customer care that brings together leaders of leading companies from various spheres of business: telecommunications, banking, insurance, computing and software, consulting, manufacturing, pharmaceutics.

Beia Consult International together with its partner Voxtron will present complete solutions for call-centers : all-in-one server with Automatic Attendant, IVR, Unified Messaging (phone calls, voice-mail, e-mail, fax), intelligent routing, call recording, quality management, CRM integration

Among key topics we will address at the conference you will be able to know how to:
Optimise your customer interactions with your call center and provide non stop high quality client service
Manage agents and Call Centers
Implement best practices in your call center
Handle increased capacity
Benchmark and measure the effectiveness of your customer care strategies

The conference will provide an excellent opportunity to gain a board overview of the call center industry today and trends for the future. Attendees will be able to interact with leading thinkers in the field and will have opportunities for open debate and questions.

The conference focus will be on providing the national meeting place for an exchange of ideas, solutions and innovations and Call Center Directory 2007 is the most comprehensive source of business information about call center industry available in Romania.

The Call Center and Customer Care Expo will present all the major vendors in the call centers industry. The exhibition complements what you'll learn in conference sessions by giving you the opportunity to interact with vendors and their products.

Visit our dedicated page to Call Center and Customer Care 2007 or download event brochure.

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