HiPath 2036 V2 - Communication for the open minded
optiPoint application module
IP communication for small and medium-sized companies
HiPath 2036 puts an end to parallel networks for voice and data. Companies that invest today in an efficient IP infrastructure are well quipped to fully exploit the possibilities of IP communication and are ready to take advantage of cost-effective access to Internet telephony service providers.
HiPath 2036 is a modern communication system that combines voice and data transmission within a single solution. This Linux-based real-time IP system can be used in small and medium-sized companies with up to 30 employees, in a wide range of industry sectors.
Integrating mobile employees and teleworkers into the communications infrastructure is an important prerequisite for streamlining business processes.
HiPath 2036 is a secure and reliable communication system for Voice-over-IP and is based on a solid and efficient IP infrastructure. The
integrated gateway is the interface between LAN/WAN and traditional exchange circuits, and routing functionality sets up the connection to the Internet for both data traffic and Internet telephony. HiPath 2036 has a range of security features protecting against system failure and eavesdropping. Thanks to open standards support, HiPath 2036 is extremely flexible with regard to integration into business applications.
HiPath 2036 provides pure IP technology and features high-quality telephones with intuitive user operation (via a display and dialog
keys), PC clients for any modern working environment, and Wireless LAN devices. Analog devices can also be connected to this real-time
IP system where necessary. A wide range of voice telephony features combined with applications such as CTI (Computer Telephony
Integration) and integrated VoiceMail guarantee support for all aspects of professional communication. And HiPath 2036’s userfriendly executive-secretary function ensures the smooth flow of communication at attendant or secretary stations in the reception area, where multiple communications processes converge. Integrated call distribution ensures
that staff can be reached and guarantees fast customer contact.
This makes telephony not only simpler and more efficient, but also ustomer-friendly.
SIP – the standard for Internet telephony
HiPath 2036 supports all the exciting new options that the SIP protocol brings with it. Whether SIP terminals or subscriber and system connections for Internet telephony - it represents a new dimension in flexible communication. As an open and standard protocol, SIP (Session Initiation Protocol) fulfills the requirements for interoperability between systems and devices from different manufacturers. Intelligent use of the available bandwidths for both voice and data leads to a better utilization of the Internet connection. Quality of Service (QoS) always gives priority to voice communication, and the codecs that are used guarantee the highest transmission quality. Mixed operation involving both traditional exchange circuits and xDSL network connections and the scalability of the voice bandwidth network make SIP-based communication sufficiently flexible to exploit new services offered by carriers. Real-time and multimedia
services such as voice, video, instant messaging, or presence services provide increased transparency about who is available, and when, and via which terminal device.
The secure company connection
Employees’ voice and data applications can be fully integrated into the company network, whether they are working from home or are on the move. Modern security mechanisms such as integrated VPN (Virtual Private
Network) ensure that employees working via the Internet have a secure connection. Confidential information can thus be accessed at any time and from anywhere in the world. An integrated firewall protects the voice and data network against unauthorized external access. Another important
advantage for mobile workers is that they can be reached at their company number regardless of where they are currently located, at reasonable cost and over a tapproof connection.
A high-performance IP infrastructure means that voice and data communication can be combined within a single network. The integration
of a router and gateway in one and the same system also optimizes hardware costs. The fact that no separate voice network has to be set up and maintained reduces the administrative necessary for systems
and applications. And existing Internet connections can be utilized in a more economic fashion by also using them for calls to the public network. The costs for separate traditional exchange circuit lines can be reduced
to a minimum, using them solely as back-up lines or for fax or TeleCash purposes. Exploiting Least Cost Routing via traditional exchange
circuits and several Internet Telephony Service Providers (ITSP), companies can implement applications that lower call costs
HiPath 2036 is highly flexible with regard to the number of subscribers. Telephones are connected to existing LAN cables ("onewire- to-the-desk") and connected to the PC via the integrated mini-switch. This means
that the system can be connected to the circuit- switched traditional exchange network and is also suitable for packet-switched (LAN/WAN) environments. It also means that a step-by-step migration to present or
future Internet telephony services is possible.
OpenStage and optiPoint
The idea choice for any requirement, with expansion modules, adapters, and accessories (such as a headset), and the flexibility to meet the needs of each individual employee. Other optiPoint terminals for enhanced functionality
The OpenStage family represents the next generation of communication devices. It is intuitive in functionality and interface, integrated through interoperability with other devices, and multimodal to allow access to various services and applications. The OpenStage family consists of 4 models and is designed to be extremely user friendly and simplified feature implementation.
Flexible IP telephones with higher voice quality and uniform user interface for convenient access to features. IP telephones with self-labeling display keys, ideal for desk sharing. As key labeling is automatically transferred, a user’s own key layout is displayed when he or she logs on to the phone, and the respective voicemail status is shown on the activated function key.
optiPoint 410 entry
optiPoint 410 / 420 economy
optiPoint 410 / 420 economy plus
optiPoint 410 / 420 standard
optiPoint 410 / 420 advance
The PC with headset or handset becomes the communications center for voice, data, email and Internet. A soft client installed on the desktop computer or notebook provides all telephone functions via WLAN – and offers the same familiar interface at the office and on the move.
Communication via Wireless LAN Access Points
optiPoint WL2 professional (shown)
WLAN phone with menu guidance and a complete range of voice functions, an extensive phone book and access to LDAP directories – up to 4 hours talk time and 80 hours standby time.
The HiPath 2036 scenario in overview
HiPath 2036 offers a wide range of connection options, both to the public telephone network and on the user side. The traditional exchange circuit connection can be utilized in parallel with connections to Internet telephony service providers (ISP/ITSP). Conventional analog phones or devices
such as fax machines and door openers can be used as terminals. Additional analog adapters can also be employed. All types of IP devices can be connected to the LAN interface via the external switch, which also supplies these devices with the necessary power (Power-over-Ethernet). In
combination with additional WLAN base stations, wireless communication is also possible, for both voice and data applications, for example by using a WLAN phone or an optiClient 130 installed on a notebook.
IP telephones with integrated miniswitches offer a high level of convenience; PCs can be smoothly integrated into an existing LAN infrastructure via the "one wire to the desk" concept. The Internet interface for voice and data communication is protected by a firewall. An e-mail server can be set up on the DMZ port, isolated from the rest of the internal
company infrastructure, for forwarding incoming mails to the respective recipient. The USB interface is used for initial system set-up.
* Internet Telephony Service Provider
HiPath ComScendo – top-class features
As a software suite, HiPath ComScendo provides both the real-time IP system, HiPath2036, as well as the telephones, with the most comprehensive array of voice communication services. And all this regardless of the type of terminal used – at the desk (desktop phone, PC) or on the move (handset, notebook). Any necessary software components are configured automatically.
Selected HiPath ComScendo features:
Intercept position/attendant console
Camp-on/call waiting tone
Missed calls list
Do Not Disturb/"ringer cutoff"
Call forwarding from extensions
Display of call source and destination for call forwarding and call pickup
Classes of service
Display languages (can be specified
Paging (internal announcement)
Call detail recording (external analysis
Internal text messages
Internal telephone directory
Speed dialing (individual/central)
Line seizure (automatic/manual)
Text messages (internal)
Music-on-hold with system-driven announcements
Night service/day service
Callback on busy and no answer
Call number suppression
Call forwarding after timeout on RNA, immediately on busy
Hunt group (linear/cyclic)
Changeover on (individual code lock)
Central system telephone book
Entrance telephone and door opener functions
Transferring a call (internal/external)
Number redial (enhanced)
Automatic recall from public network carrier
Extending the infrastructure IP Networking
HiPath 2036 can also be networked with other HiPath systems. Here the data network is also used for voice communication between the sites. This means that applications installed on central servers can also be
used in branches with HiPath 2036. And many features and switching functions are available for use at all connected sites.
HiPath 2036 also relies fully on IP technology for mobile communication. Up to 10 separate WLAN access points can be directly connected to the LAN. This guarantees full voice and data communication coverage for
WLAN telephony, with roaming and handover.
Administration Web-Based Management (WBM)
All standard administration and maintenance functions have been integrated into the HiPath 2036 system, and require no expert knowledge. They can be accessed via Web-Based Management (standard browser).
HiPath 2036 Manager
This software provides the service technician with an expert tool for administration. It includes all setup, maintenance, backup and diagnostic functions, and can also be used via a remote access.
HiPath 2036 is highly flexible with regard to increasing the number of subscribers. New telephones are simply connected to the LAN and, once the license has been activated, the new user has access to all functions.
The upgrade from HiPath 2036 V1.0 to V2 is licensed.
HiPath 2036 plus applications – the perfect system
It only requires a few of the wide range of applications available to turn the real-time IP system into a tailor-made company solution.
The integrated voicemail provides staff with a secure mailbox that can be easily operated via function and dialog keys, with user prompting on the display. No message is missed, even if there is nobody at the desk or the employee is busy with another call:
Up to 24 individual mailboxes
Up to two hours recording capacity
Selectable maximum recording length
Choice between 2 personal announcements - If an extension is busy, the auto attendant function can be configured to connect callers with another member of staff.
An optiPoint system telephone can be configured for auto attendant functionality, as an information, intercept, or night service station.
The busy lamp field with 90 programmable LED function keys is an additional module for optiPoint Attendant.
The optiClient Attendant software package simulates an enhanced attendant console on a PC’s screen. All functions can be activated
and executed via the PC keyboard and mouse.
HiPath ComAssistant is a server-based CTI solution for the intranet. Software is installed and configured centrally on the server. This ensures the quick and easy distribution of data via the intranet.
XPhone Entry is the application for the CTI sector (Computer Telephony Integration). It is ideally suited to workstations using CTI as a universal communications or organizational tool
HiPath TAPI 120 and HiPath CAP
This driver software was developed for connecting a PC to digital system telephones on HiPath. CTI applications conforming to TAPI are integrated in this way. Supported CTI applications are: HiPath Simply Phone for
Outlook and Lotus Notes, and HiPath ComAssistant. TeleData Office
Calculates the costs of all communication services (telephone, fax, Internet) and enables analysis according to extension, network
connection or department. Via the LAN interface, the call data can be transmitted directly to a central server for recording purposes.
Technical data & Features HiPath 2036
IP workpoints (HFA/SIP) max. 30
6 x HKZ
SIP provider via WAN port or external router
4 port LAN switch
1 x WAN
1 x DMZ (Demilitarized zone)
1 x USB (for service use)
4 x a/b (for subscriber line)
Width = 440 mm (478 mm including housing feet)
Height = 44 mm (55 mm including housing feet)
Depth = 240 mm
19” case for rack/desktop/wall mounting
Space required in 19“ rack = 1 height unit
Power supply Systems, by default, are designed for mains operation. Possible power outages can be optionally
bypassed with an (external) uninterruptible power supply (UPS).
Rated input voltage (AC): 88 – 264 V
Rated frequency: 50/60 Hz
Battery supply (DC): -48 V
RFC 894 Ethernet II Encapsulation
IEEE 802.1Q Virtual LANs
IEEE 802.2 Logical Link Control
IEEE 802.3u 100BASE-T
IEEE 802.3x Full Duplex Operation
IP / Routing
RFC 768 UDP
RFC 791 IP
RFC 792 ICMP
RFC 793 TCP
RFC 2822 Internet Message Format
RFC 826 ARP
RFC 2131 DHCP
RFC 1918 IP Addressing
RFC 1332 The PPP Internet Protocol Control Protocol (IPCP)
RFC 1334 PPP Authentication Protocols
RFC 1618 PPP over ISDN
RFC 1661 The Point-to-Point Protocol (PPP)
RFC 1877 PPP Internet Protocol Control Protocol
RFC 1990 The PPP Multilink Protocol (MP)
RFC 1994 PPP Challenge Handshake Authentication Protocol (CHAP)
RFC 2516 A Method for Transmitting PPP Over Ethernet (PPPoE) NAT
RFC 2663 NAT
RFC 2401 Security Architecture for IP
RFC 2402 AH - IP Authentication Header
RFC 2403 IPsec Authentication - MD5
RFC 2404 IPsec Authentication - SHA-1
RFC 2405 IPsec Encryption - DES
RFC 2406 ESP - IPsec encryption
RFC 2407 IPsec DOI
RFC 2408 ISAKMP
RFC 2409 IKE
RFC 2410 IPsec encryption - NULL
RFC 2411 IP Security Document
RFC 2412 OAKLEY
RFC 1213 MIB-II
RFC 2198 RTP Payload for Redundant Audio Data
RFC 2327 SDP: Session Description Protocol
RFC 2617 HTTP Authentication: Basic and Digest Access Authentication
RFC 2782 DNS RR for specifying the location of services (DNS SRV)
RFC 2833 RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals
RFC 2976 The SIP INFO Method
RFC 3204 MIME media types for ISUP and QSIG Objects
RFC 3261 SIP: Session Initiation Protocol.
SIP core RFC
RFC 3262 provisional Response Acknowledgement (PRACK) Early Media
RFC 3263 SIP Locating Servers
RFC 3264 An Offer/Answer Model with SDP
RFC 3310 HTTP Digest Authentication
RFC 3311 Session Initiation Protocol (SIP) UPDATE Method
RFC 3323 A Privacy Mechanism for the Session Initiation Protocol (SIP)
RFC 3325 Private Extensions to the Session Initiation Protocol (SIP) for Asserted Identity within Trusted Networks
RFC 3326 The Reason Header Field for the Session Initiation Protocol (SIP)
RFC 3489 STUN - Simple Traversal of User Datagram Protocol (UDP) Through
Network Address Translators (NATs)
RFC 3515 The Session Initiation Protocol (SIP) Refer Method
RFC 3550 RTP: Transport Protocol for Real-Time Applications
RFC 3551 RTP Profile for Audio and Video Conferences with Minimal Control
RFC 3891 The Session Initiation Protocol (SIP) Replaces Header
RFC 3581 An Extension to the Session Initiation Protocol (SIP) for Symmetric Response Routing
IEEE 802.1p Priority Tagging
RFC 1349 Type of Service in the IP Suite
RFC 2475 An Architecture for Differentiated Services
RFC 2597 Assured Forwarding PHB Group
RFC 3246 An Expedited Forwarding PHB (Per-Hop Behavior)
G.711; G.723; G.729
RFC 959 FTP
RFC 1305 NTPv3
RFC 1889 RTP
RFC 2833 RTP Payload for DTMF Digits
RFC 3544 IP Header Compression over PPP
RFC 3605 Real Time Control Protocol (RTCP)
RFC 1951 DEFLATE